Coat coat

SHIPPING

Italy: Always free shipping throughout Italy.

European Union: €5 shipping fee – Free for orders of €180 or more (Note: due to new European packaging regulations (PPWR), some European destinations are currently unavailable and cannot be selected at checkout).

United Kingdom: €15 shipping fee – Please note that only orders over £135 are accepted for UK shipments. Customs duties and taxes will be calculated at checkout.

Rest of the world: cost calculated automatically at checkout based on the destination.

Shipping is handled via tracked courier.

Delivery times:

• Italy: 5/7 business days
• Europe: 7/12 business days

Times may vary depending on location and periods of high courier volume (excluding strikes or force majeure).

• RETURNS

You have up to 14 days from delivery to make a return.

You can choose between:
• Return using our service for €5 (Italy only: pickup or Post Office drop-off point, simple and assisted)
• Autonomous return with no management fees (shipping costs borne by the customer)

Refunds are processed within 14 days of receiving the return.

RETURNS

You have 14 days to change your mind.

You can choose how to return your order:

• Return using our service (ONLY ITALY): €5 fee (home collection or Poste drop-off point — simple and convenient)
  
• Return independently: no handling fee (return shipping costs are at your expense)
  

Your refund will be issued within 14 days of receiving the returned items.

In case of a defective item or shipping error, returns are always free of charge.